The return of material may take place during the first 10 calendar days from the date of receipt of order.
> Once you have received the order:
1. The product is defective or has been damaged during transport.
In cases of breakage during transport is essential to notify us the same day after receiving the goods and have checked the break.
Astrocasión be responsible to return the product for free.
2. Return uneventful.
You can return your order without any obligation, provided it is done within 10 days of receipt. Should include all seals and brochures in perfect condition and the unfilled warranty form and use unmarked.
In this case, must pay the shipping costs associated with the return.
The reimbursement from the return shall be effected by the same method of payment that office for the purchase and will not be effective until receipt and subsequent verification of the status of returned merchandise.
The items included in the section on "Promotion" or "deals" may not be returned except for manufacturing defects.
Shipping
Depending on the volume of product in shipping costs ranging between € 3 and a maximum of 15 €. Shipping charges are detailed in the "Shopping Cart" of Astrocasión, at the time you order.
If your order exceeds 300 €, shipping costs on the peninsula will be borne by Astrocasión (Canary Islands, Ceuta, Melilla Spain and abroad consult)
Our products are delivered by private courier and have tracking number (which will be notified once the goods leave our warehouse)
Shipments outside the peninsula
Canary Islands
Shipments to the Canary Islands Package will be sent by Blue Post. Like the Spaniards will ship tracking number will be notified once the goods leave our warehouse.
Balearic Islands
The delivery time is 7 days. The shipment is made by courier and will have tracking number will be notified once the goods leave our warehouse.
Ceuta and Melilla
Before placing your order Astrocasión contact for details on the cost of shipping.
European Union
Before placing your order Astrocasión contact for details on the cost of shipping.
Stranger's Rest
Before placing your order Astrocasión contact for details on the cost of shipping. The buyer must pay the corresponding tariffs or taxes on the goods if they are applied in their country of residence.
