Mention in your request your order number.
When you start the purchase process www.astrocasion.com admits to have read and agree to the terms of purchase as listed below:
Payment
In Astrocasión can make payment of your order through:
1 – Bank transfer to "Astrocasión SL"
Bank: BBVA
Account: 0182-5437-63-0201507246
Owner: SL Astrocasión
Remember to indicate on the concept of the transfer at least your name or order number.
Such transfer does not complete until you receive the e-mail confirmation of your order.
Has 15 calendar days of placing the order for payment.
2 – Pay by credit card or VISA debit card through secure payment gateway.
3 – Payment by PayPal.
Returns
The return of material may take place during the first 10 calendar days from the date of receipt of order.
> Once you have received the order:
1. The product is defective or has been damaged during transport.
In cases of breakage during transport is essential to notify us the same day after receiving the goods and have checked the break.
Astrocasión be responsible to return the product for free.
2. Return uneventful.
You can return your order without any obligation, provided it is done within 10 days of receipt. Should include all seals and brochures in perfect condition and the unfilled warranty form and use unmarked.
In this case, must pay the shipping costs associated with the return.
The reimbursement from the return shall be effected by the same method of payment that office for the purchase and will not be effective until receipt and subsequent verification of the status of returned merchandise.
The items included in the section on "Promotion" or "deals" may not be returned except for manufacturing defects.
Warranty
Products purchased in Astrocasión are covered by a warranty of two years, according to law.
Save the invoice and which must be made to make use of the guarantee.
The warranty does not cover damages resulting from misuse of the product by the customer, therefore, to avoid this situation remember to read carefully the instructions.
Shipping costs arising from the use of the guarantee shall be borne by the customer.
Product Price and Stock
RRP Prices listed are valid except in Astrocasión typo or while stocks last and subject to confirmation by us.
If stocks of a product under an order is completed and will notify the customer the option of waiting for a new shipment of product or it will cancel the order and refund the fee paid.
All prices shown on Astrocasión include VAT and are referred to rigorous cash.
Commitment to delivery
Astrocasión ensures that the order is delivered by carrier and will also solve any problems occurring during delivery of the item. Gentlemen are recommended to customers who sign the agreement before receiving the carrier verify the integrity of the packaging.
Time
When the goods leave our warehouse and always subject to our availability of stock at that time, you will receive your order within 24-72 h.
We ask the gentlemen clients understand that orders may only be handled by our employees during office hours. Orders received after 18:00 pm will be shipped, usually the next business day in the morning. Orders placed on weekend will be processed the following Monday.
Shipments to the Canary and Balearic Islands have a delivery time of seven days, barring any unforeseen or delay Astrocasión outside.
Shipping
Depending on the volume of product in shipping costs ranging between € 3 and a maximum of 15 €. Shipping charges are detailed in the "Shopping Cart" of Astrocasión, at the time you order.
If your order exceeds 300 €, shipping costs on the peninsula will be borne by Astrocasión (Canary Islands, Ceuta, Melilla Spain and abroad consult)
Our products are delivered by private courier and have tracking number (which will be notified once the goods leave our warehouse)
Shipments outside the peninsula
Canary Islands
Shipments to the Canary Islands Package will be sent by Blue Post. Like the Spaniards will ship tracking number will be notified once the goods leave our warehouse.
Balearic Islands
The delivery time is 7 days. The shipment is made by courier and will have tracking number will be notified once the goods leave our warehouse.
Ceuta and Melilla
Before placing your order Astrocasión contact for details on the cost of shipping.
European Union
Before placing your order Astrocasión contact for details on the cost of shipping.
Stranger's Rest
Before placing your order Astrocasión contact for details on the cost of shipping. The buyer must pay the corresponding tariffs or taxes on the goods if they are applied in their country of residence.
